Privileged Access Management Solution
Protect your customers with privileged access management solution.
Provide secure privileged access to your customers’ devices, networks, and applications
Privileged access management refers to a combination of tools used to secure, monitor, and control who has access to an organization’s knowledge and resources. To successfully implement privileged access management, MSPs must enforce the principle of least privilege. This principle states that each user should have the minimum access required to complete the duties of their role. To help enforce this principle and increase security for their customers, MSPs should take advantage of privileged access management software.
N‑able® Passportal™ tackles privileged access management with security in mind. This tool safely stores credentials in an encrypted, cloud-based data storage vault and protects them using different randomly generated keys and a unique organization key. Multi-factor authentication offers an additional layer of security.
By reducing the potential attack surface area to exploit, these features make it more difficult for bad actors to gain unauthorized access to sensitive data—or for internal users to leave data vulnerable. This makes it easier for MSPs to protect their customers from data breaches.
Equip your technicians with essential knowledge for more efficient service delivery
Much of the success of an MSP depends on being able to reliably provide customers with fast and effective service. Privileged access management solutions help MSPs shorten incident resolution times and empower their technicians to provide a consistently high quality of service.
Passportal consolidates the information your technicians need in one place, including linked passwords, certificates, client knowledge, and more. You can even eliminate wasted time searching for passwords or copy-and-paste errors with the world-class client password management provided by Passportal.
When it comes to service delivery, security is still your number one priority. With Passportal, new credentials are captured in an encrypted vault so only authorized technicians will have access when they need them. Access is further secured by role-based permissions that can be automatically revoked if a technician leaves the company. These features allow you to increase efficiency without sacrificing security.
Enforce a privileged account password policy and grant or revoke access as necessary
Privileged access management and password management go closely together. Passwords are your customers’ first line of defense against unauthorized access, so you need to make sure their passwords are as strong and complex as possible. N‑able Passportal makes implementing password management best practices in large enterprises much easier.
With this solution, you can set clear requirements around password length and complexity, and automatically generate passwords that fulfill those requirements. Your customers won’t have to worry about creating and remembering new passwords, and you won’t have to worry about whether your customers’ passwords are strong enough. You can automatically expire passwords at any frequency and automatically update or rotate passwords as needed. This feature can be very beneficial for organizations with high technician turnover, where access must be continuously granted and revoked.
Leverage audit logging to track password changes and demonstrate compliance requirements
Auditing and compliance reporting can be challenging in large enterprises because multiple users are making changes to the network at any given time. Thorough documentation is the only way to create a comprehensive record of who had access to what and what changes were made—but how can MSPs keep it all straight? N‑able Passportal is a privileged access control solution and a documentation management tool in one.
Passportal allows you to easily monitor and manage various metrics about privileged account usage and security to help ensure that nothing gets missed. You can also continuously monitor privileged accounts to gather user behavior analytics that can be used to spot suspicious behavior and troubleshoot more effectively. All these features can help you keep your customers in alignment with data security standards and regulations, making it easier to demonstrate compliance.
Frequently Asked Questions
Get More on Privileged Access Management.
What is privileged access management?
What is privileged access management?
Privileged access management (PAM) is an umbrella term referring to the processes involved in monitoring, securing, and regulating user access to an enterprise’s business-critical information. The principle of least privilege—stating that every employee in an enterprise should only have the minimum amount of access necessary to carry out their job functions—is a core component of PAM.
Some common features of privileged access management solutions include:
- An access manager that stores permissions and privileged user account information
- Multi-factor authentication
- An encrypted password vault
- Audit logging to demonstrate compliance
Password management, privileged session management, vendor privileged access management, and application access management are all important subcategories of PAM.
Why is privileged access management important?
Why is privileged access management important?
Privileged access management is important to enterprise security. Access credentials are popular targets for hackers because they can be used to access sensitive information. Strategically restricting user access helps reduce your customers’ attack surface, protect against data breaches, and even make it easier to detect and respond to any security issues that may arise.
PAM also helps protect customers from unintended harm. In complex IT environments, even minor changes can have a major impact on network performance, application availability, and other factors that can affect end user experience. By limiting who has access to certain areas of the enterprise, you’ll always be able to quickly pinpoint who is responsible for specific changes that have been made.
What is identity and access management?
What is identity and access management?
Identity and access management (IAM) is a set of business processes, policies, and technologies that allow MSPs to manage digital identities. Every user carries a unique digital identity from site to site, and access controls for each of these sites can vary. IAM, a subsection of IT security, helps ensure that digital identities within an enterprise have access to the accounts, databases, and networks they need access to—but only within the defined context.
Some key functions include:
- Provisioning, de-provisioning, and authenticating user access
- Restricting user access according to company policies
- Using employee data to define roles
- Supporting multi-factor authentication
- Managing passwords across the enterprise
How is IAM different from PAM?
How is IAM different from PAM?
PAM and IAM are similar processes that share a lot of overlapping functions, but they are not the same. IAM is broader in scope than PAM because it encompasses any users who have access to any of the enterprise’s systems, not just those with privileged access.
PAM is narrower in scope because it only encompasses privileged access accounts. Privileged accounts provide access rights to users that routinely view or modify sensitive information and thus need more protection.