Passportal Blog

Feature Friday: Ryan Barker, Vice President of Partner Success

[FEATURE FRIDAY | 2 MIN READ]  This #FeatureFriday, Passportal is proud to feature Ryan Barker, Vice President of Partner Success. Ryan is a proven leader in the IT Channel with 20+ years of leadership experience within three MSPs. Ryan has progressively grown the Partner Success and IT Operations department within Passportal, and is continuously transforming how we effectively support and train our partners.

Topics: Feature Friday

The Path to Success is Rarely Straight

[ COMMENTARY | 4 MIN READ]  Ryan Barker is Passportal's Vice President of Partner Success. Ryan is a proven leader in the IT Channel with 20+ years of leadership experience within three MSPs. Ryan has progressively grown the Partner Success and IT Operations department within Passportal, and is continuously transforming how we effectively support and train our partners.

Topics: Passportal Insights MSP Wisdom

Feature Release: Passportal Announces Ocular™ Runbooks Feature

Announcing Passportal’s hugely anticipated feature in the Ocular™ platform: Runbooks. Passportal partners can now export and print a single PDF file containing consolidated information such as a collection of articles, procedures, assets, passwords, and all other documentation.

Topics: MSP Wisdom Feature Release

Last Chance to Vote for Passportal for the eChannelNEWS & eCNTV 2018 Reseller Choice Awards

[IN THE NEWS | 2 MIN READ]  There is still time left to vote for Passportal in the eChannelNEWS & eCNTV 2018 Reseller Choice Awards amongst 500 other vendors in 90 different categories. Your vote will make a difference! The closing date is this Saturday, January 19th, 2019.

Topics: Industry Chatter Passportal Insights MSP Wisdom

Feature Friday: Mike Urquhart, Chief Operating Officer

[FEATURE FRIDAY | 2 MIN READ]  This #FeatureFriday, Passportal is proud to feature Mike Urquhart, Chief Operating Officer. With over 25 years of international experience, Mike is a Calgary based entrepreneur with extensive senior management experience and has helped Passportal since the beginning. Mike has been a key player in transforming the vision of the company, working closely alongside Colin Knox, CEO.

Topics: Feature Friday

5 Major Things that Happened for Passportal in 2018

As we enter the new year, there are five major things to highlight that happened for Passportal in 2018; let's take a look back.

Topics: Industry Chatter Passportal Insights

Feature Friday: Colin Knox, Founder & Chief Executive Officer

[FEATURE FRIDAY | 2 MIN READ]  This #FeatureFriday, Passportal is proud to feature it’s very own Founder and Chief Executive Officer, Colin Knox. Colin's entrepreneurial mindset, drive, and relentless determination has grown Passportal from simply an idea to a thriving company in today's IT Channel. Passportal helps MSPs all over the world streamline their 'Privileged Client Knowledge Management' by using our core platform, Ocular™ + docs. Learn how Colin persevered and is recognized as a leader in IT. 

Topics: Feature Friday

A Fresh Approach to Security Awareness Training

[GUEST BLOG | 5 MIN READ]  Scott Bennett is the Director of North American Partner Management for Barracuda MSP, a provider of security and data protection solutions for managed services providers, and he plays a key role in the development and growth of partner relationships.   

Topics: Passportal Insights MSP Wisdom Security Education

12 Days of Passwords: Password Management-as-a-Service (PMaaS)

[12 DAYS OF PASSWORDS | 2 MIN READ]  Password management for small and mid-size businesses remains a major pain-point and frustration for clients. There is a significant opportunity for MSPs to deliver Password Management-as-a-Service (PMaaS) to solve this problem for clients, which adds value and delivers service differentiation.

Topics: Security Education MSP Wisdom Cybersecurity Tips

12 Days of Passwords: Privileged Client Knowledge Management

[12 DAYS OF PASSWORDS | 3 MIN READ]  When you combine password management and IT documentation, it becomes one unified solution: privileged client knowledge management. Streamline your team by implementing an all-in-one solution that combines the security of password maintenance and provides technicians quick access to the client knowledge they need to help their clients.

Topics: Security Education MSP Wisdom Cybersecurity Tips