Passportal Blog

[SECURITY | 7 MIN READ]  Encryption is fundamental to contemporary internet security. An encryption system scrambles sensitive data using mathematical calculations to turn data into code. The original data can only be revealed with the correct key, allowing it to remain secure from everyone but the authorized parties.

[SECURITY | 4 MIN READ]  Building your customer password policy can be tricky because it needs to balance security and convenience. Too much convenience, and you lose security. Too strict, and no one will use it.  

As a managed service provider (MSP), how do you create password policies that work for everyone? First, let’s look at some key elements that go into creating a comprehensive policy.

[SECURITY | 4 MIN READ]  Managed services providers (MSPs) hold access credentials for hundreds of thousands of customer systems. These credentials are “keys to the kingdom” and provide access at various levels to networks, devices, applications, and even data.

[SECURITY | 4 MIN READ]  Cybercriminals have increasingly learned the value of attacking MSPs. If they compromise one MSP, they can potentially unlock a gold mine of data or ransom payments from the MSP’s customer bases. Beyond that, many MSPs are small businesses with busy teams who often can’t be as vigilant about security as large organizations with dedicated security teams. 

[EVENTS | 4 MIN READ]  Today marks World Password Day and we pose a simple question; how are you securing your login? As an MSP, it is crucial to assess the way you are managing your MSP's and your client's credentials and privileged information. MSP security is client security. With that said, are you comfortable telling your clients how you store and manage access to their network systems? Continue reading to learn 4 quick tips on how to enforce security within your own MSP.

[12 DAYS OF PASSWORDS | 2 MIN READ]  Password management for small and mid-size businesses remains a major pain-point and frustration for clients. There is a significant opportunity for MSPs to deliver Password Management-as-a-Service (PMaaS) to solve this problem for clients, which adds value and delivers service differentiation.

[12 DAYS OF PASSWORDS | 3 MIN READ]  When you combine password management and IT documentation, it becomes one unified solution: privileged client knowledge management. Streamline your team by implementing an all-in-one solution that combines the security of password maintenance and provides technicians quick access to the client knowledge they need to help their clients.

[12 DAYS OF PASSWORDS | 4 MIN READ]  Managed Service Providers (MSPs) serve a variety of clients in a variety of industries. As an MSP, it is important to know your network well in order to adhere to strict compliance regulations or face serious consequences, such as a data breach or an expensive fine. Other standard organizations include National Institute of Standards and Technology (NIST) or the International Organization for Standardization (ISO). Data protection is a main concern today, and many MSPs will have to comply with multiple regulations. Learn four common industry standards MSPs need to be aware of and how to comply.

[12 DAYS OF PASSWORDS | 2 MIN READ]  Client data is the most valuable asset any business has, and your team has virtually unencumbered access to it all.  As a result, you and your clients deserve and need to know who has accessed their systems and when it happened. Discover how to manage password accountability through leveraging auditing below.

[12 DAYS OF PASSWORDS | 3 MIN READ]  If you could pinpoint that one thing that is eating up all your technician's time, what would it be? Is there something weighing heavy on your Service Desk and stacking up all your tickets? To take an educated guess originating from the internal workings of an MSP, this has to be password resets. Yep, it's been said, no going back now. Password resets are the bane of an MSP's existence. Let us fill you in on a little secret.