Passportal now integrates with ConnectWise Manage™, ConnectWise Automate™ & ConnectWise Control™, delivering automated password security and improved technician efficiency.
CALGARY, AB, June 13, 2017 – Passportal announced today a convenient and secure way of authenticating passwords with individual authorized technicians while they are using ConnectWise Control, formerly ScreenConnect, a remote control and remote access solution for technology solution providers.
This new and empowering integration eliminates the need for technicians to leave a ConnectWise Control session to access the password required to perform a remote session or task. The result is faster ticket resolution, greater technician efficiency and increased security for the MSP and the organizations served.
The new integration empowers technicians with secure and immediate access to credentials and passwords via security groups inside the Passportal Ocular platform. Technician access occurs automatically within the ConnectWise Control session and is logged, tracked, and reported within the Ocular dashboard. This reporting will protect both the ITSP and the end client with fully documented password access.
Dan Wensley, President of Passportal, said, “Our existing partners are already benefitting from integrations with ConnectWise Manage and ConnectWise Automate and have been asking for this new integration. We are excited to expand our integration with ConnectWise, adding to the business value and peace of mind Passportal delivers to channel partners and the organization they serve.”
Jeff Bishop, General Manager of ConnectWise Control, said the ability for channel partners to connect with Passportal within ConnectWise Control offers immediate access to login credentials for the session where they are working. “Our mutual channel partners will be pleased with the new integration and the added efficiencies and security measures it provides to their operations,” he said.
Long-term ConnectWise partner Tim Beard, CEO of Networthy Systems, has been leveraging the new integration to drive greater efficiency within his organization and notes his techs are becoming big fans. “This plugin rocks and has made it easier and more secure to use ConnectWise Control and deliver exceptional service to our customers,” he said. “The integration has improved security and the way we use the software every single day.”
Passportal products are distributed by ConnectWise and now integrate with ConnectWise Manage, ConnectWise Control and ConnectWise Automate. For more information, visit www.passportalmsp.com or call 888-870-7840.
ConnectWise transforms how technology solution providers successfully build, manage, and grow their businesses. Our award-winning set of software solutions provide a fully integrated, seamless experience to companies in more than 50 countries, giving them the ability to increase their productivity, efficiency, and profitability. When combined with our relentless commitment to innovation, powerful network of ideas and experts, unparalleled passion for our users, and more than 30 years of experience, ConnectWise software solutions deliver the support companies want at each step of their business journey. For more information, visit www.ConnectWise.com.
Passportal simplifies secure password and documentation management for IT professionals. The IT security innovator offers channel partners an industrial-strength, fully-managed, cloud-based software solution called Ocular™ that automates password protection and makes storing, managing and retrieving passwords quick and easy from virtually any connected device. Available to VARs, MSPs and ISVs worldwide, Passportal’s Ocular™ platform that includes Docs, Site, and Blink™ promote compliance with industry regulations and helps protect businesses from data breaches, cyber security threats and network vulnerabilities. Founded in 2011 by successful MSP owner Colin Knox, Passportal is headquartered in Calgary and was recently named one of the “Top Emerging Vendors” in North America by CRN. In 2012, Passportal debuted as one of CRN’s “hottest technologies” for channel partners. www.passportalmsp.com
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