KEY FEATURESSelf-Service Password Reset for Lost or Forgotten Passwords
BENEFITSStop Wishing for Fewer Password Reset Tickets
Fewer Password Reset RequestsIncrease MSP Tech Team Efficiency
Allows users to reset their own passwords, meaning your technicians can spend less time doing mundane password resets and more time on high value tasks—a win for efficiency and value.
Reduce user downtimeHelp Customers Become More Efficient and Secure
Enable clients to experience higher productivity. Their employees can get back up and running typically in seconds after a password is forgotten or a user is locked out—and the new password can be delivered safely.
IDENTITY VERIFICATION No More Guessing Who’s Requesting a Reset
Thwart social engineering attempts, like spoofed email requests or fraudulent phone calls, with biometric verification prior to initiating a password reset request.
How Does it Work?Password Resets for Microsoft Active Directory, Azure AD, Microsoft 365, Windows
If locked out, users receive an immediate push notification. All they have to do is open the Blink app, authenticate themselves using face or touch ID, then click on the “Reset Password” button. This activates a 60-second countdown timer. After receiving a temporary password, the user must choose a new password when they log in.