Cyber Security Awareness Month

Passportal Inc.

Recent Posts by Passportal Inc.:

Cybersecurity Tip #31: Provide Security Awareness Training

#CybersecurityTip: Did you know that cyber-attackers rely on human error and lack of attention to conduct sophisticated data exfiltration against targeted businesses, and more often then not, they succeed? Providing security awareness training for your MSP and your clients is imperative and it should not be overlooked. The good news is, you can add security awareness training as part of your service offering repertoire. Implementing employee training, security assessments and simulations, breach response services will improve your security standpoint in today's market, helping tremendously with all the new compliance requirements, such as HIPAA and PCI-DSS.

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Cybersecurity Tip #30: Audit Regularly & Start Reporting

#CybersecurityTip: Maintaining a cyber-safe environment is an ongoing process that requires the MSP to regularly assess their endpoints. MSPs need to conduct a thorough inventory and report on device information to determine three things. Learn them below along with the risks if devices are not monitored.

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Cybersecurity Tip #29: Implement Endpoint Protection

#CybersecurityTip: Protecting your clients’ endpoints is essential in today’s IT landscape, where threat actors are increasingly targeting MSPs to exfiltrate their network. During such attacks, hackers use endpoints (workstations, computers, smartphones, laptops, printers, etc.) to deploy malware. Social engineering attacks are designed to infect a workstation, for example, in order to spread the infected files into the entire MSP network. Protecting clients' endpoints from malicious activity is highly recommended for all MSPs. In addition to implementing a privileged access management tool to your security stack, learn how endpoint protection (endpoint security) can add extra benefits.

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Cybersecurity Tip #28: Lock Down Remote Desktop Protocol (RDP)

#CybersecurityTip: Remote Desktop Protocol (RDP) is an effective tool that allows MSPs to access and control their clients machines remotely through RMM to troubleshoot errors at any point in time. This type of flexibility is attractive to the MSP, but it is even more attractive to a threat actor. An unsecured RDP can open up many vulnerabilities if it is not properly protected, especially if malware is deployed. This can be alarming for the MSP if the following best practices are not in place in order to secure and lock down your RDP.

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Cybersecurity Tip #27: Remote Monitoring and Management (RMM)

#CybersecurityTip: As mentioned in the previously in, "User Remote Access Management", the need for a remote access has increased over the years, and as the IT provider, it is vital to have a system in place to manage a vast array of clients and devices. Implementing a sophisticated Remote Monitoring and Management (RMM) solution is key and it can be hard know which one to implement in your MSP. There are two types of RMM categories MSPs should know about; discover them below.

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Cybersecurity Tip #26: User Remote Access Management

#CybersecurityTip: Remote Access Management can be monitored through two different angles; that of the employee and that of the IT provider (RMM). In today's transient workplace, having remote access to the network for both the employee and technician is absolutely vital to protecting and securing access to assets and devices. Below, we focus on remote access for the end user. Is your MSP monitoring these risks and establishing a secure remote access protocol?  

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Cybersecurity Tip #25: The Risks of BYOD (Bring Your Own Device)

#CybersecurityTip: The increasing number of mobile devices in the workplace brings extra challenges for the MSP. These unsecured devices brings a flurry of additional security risks. Not only do you need to secure your clients traditional workstations, you now to have to be aware of how personal devices are being used and risks involved with company data. Whether it is saving to desktops, emailing, or using the public cloud and wifi hotspots, is it wise to help your clients assess and address the following risks. See BYOD risks listed below. 

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Cybersecurity Tip #24: Monitoring BYOD (Bring Your Own Device)

#CybersecurityTip: The prevalence of mobile devices in the workforce has now increased the number of employees who bring in their own devices (BYOD). MSPs have to be aware of BYOD, the risks involved, as well as, the opportunities it offers. Providing an additional service for monitoring and management of BYOD will help provide extra security of sensitive company data. BYOD management can be another service offering that can help evolve your MSP into a MSSP; from support contracts to hardware and cell phone contracts, and ultimately implementing business-specific devices. 

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Cybersecurity Tip #23: Offer Extra Service Opportunities

#CybersecurityTip: As a Managed Service Provider, there is a basic suite of services you will need offer to your network. Often, the base service offerings MSPs should provide include: remote monitoring/management, helpdesk, NOC, anti-virus/anti-malware, email protection, basic firewall, and now, a managed backup. Offering the basic services can keep your business busy, however, it is also good to be aware of other opportunities that available to you. Continue reading below what learn what these additional services are.

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Cybersecurity Tip #22: Consider Compliance Regulations

#CybersecurityTip: Managed Service Providers (MSPs) serve a variety of clients in a variety of industries. As an MSP, it is important to know your network well in order to adhere to strict compliance regulations or face serious consequences, such as a data breach or an expensive fine. The emergence of industry specific compliance regulations followed suit after standards such as the National Institute of Standards and Technology (NIST) or the International Organization for Standardization (ISO). Data protection is a main concern today and often then not, many MSPs will have to comply with multiple regulations. Keep reading below for a list of common compliance frameworks MSPs need to be aware of.

Topics: Cybersecurity Tips