Passportal Blog

Got a Feature Request for Us? Introducing a New Tool for Passportal Partners

[FEATURE RELEASE | 4 MIN READ]  For SolarWinds MSP Passportal feedback - please visit the Customer Success Center here.

Blog---Receptive-1200x627****** This article was published in 2018 and has since changed. Please use the link above for Customer help.
Here at Passportal, we take product feedback from our partners extremely seriously. We also believe that listening to our partners, team members, and prospects is a sure-fire way to build a better product.  When we receive this feedback, we use it to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our product as efficiently as possible.

Previously, we have collected and stored hundreds of feature requests and great ideas from you, our partners – and for that, we are very appreciative! But now, we are introducing something that is brand new to us. Let the king’s trumpet chime in…

We have now integrated a partner feedback system directly within the Passportal platform called Receptive! Now, you can tell us anything–

Well, almost anything… maybe that brown banana you ate earlier could be left out...

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Passportal’s super easy-to-use partner feedback system displays directly within the Passportal platform on the upper right-hand corner indicated by receptive icon icon.

Receptive has great features to mention:

  • Product Roadmap (to keep you in the loop with new feature updates)
  • Feature Request (ability to submit a feature wish-list to help advance our software)
  • Feature Feedback (share your voice with us)

The next time you log in to Passportal, we’d love for you to poke around and try the widget! Receptive is designed to give you 24/7 access to submit your requests and ideas, as well as, vote and comment on other partners ideas. The platform allows us to be completely transparent and open with you about where we’re taking our product, and it will enable us to truly listen to what you have to say!

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Topics: Passportal Insights MSP Wisdom Feature Release