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Cybersecurity Awareness Month Wrap-up

By SolarWinds Passportal

The 15th annual National Cybersecurity Awareness Month (NCSAM) is wrapping up, which means we at Passportal have come to the end of our weekly cybersecurity tips for maximizing the security of your managed services provider (MSP).

Before we say goodbye to NCSAM until next year, we want to take a moment to go over this month’s tips and to highlight some of the most important lessons. The key takeaway is customers put a lot of trust in their MSPs, making it your responsibility to ensure that trust is earned.

Given how much access MSPs have to their customers’ sensitive data, including their passwords, it is essential you take every possible precaution to protect against cyber-attacks. Passportal’s cybersecurity awareness month tips were designed to help you provide the level of security your customers expect and deserve. Each tip below focuses on a crucial (and often overlooked) element of cybersecurity that MSPs should stay on top of.

Passportal’s National Cybersecurity Awareness Month 2019 tips:

The main message from this year’s Cybersecurity Awareness Month is that in order for MSPs to provide the best possible protection for their customers, they need to make sure that they have a solid understanding of their own cybersecurity protocols and systems. This involves being proactive about threat prevention; often, MSPs are so busy taking care of their customers that they let their own security fall to the wayside.

Given that MSPs hold the keys to the metaphorical kingdom in safeguarding all of their customers’ data, it’s critical they watch over their own security as closely as that of their customers. This means ensuring employees are trained to watch out for social engineering attacks and to adopt the proper security precautions, like installing software patches and updates as soon as they become available.

MSPs also need to make sure they’ve established strong encryption requirements that demand long keys, both for themselves and for their customers. In addition, MSPs should control who has access to sensitive information through role-based permissions that dictate who can access what data and what they can do with it. Last but not least, MSPs should encourage the use of passphrases instead of complex passwords, which have been proven to be far less effective at deterring hackers.

Thank you for joining Passportal for National Cybersecurity Awareness Month 2019! We look forward to keeping you updated on the latest in cybersecurity regardless what month it is. Reach out today to schedule a demo and see how your MSP could benefit from Passportal products.

Additional reading

SolarWinds® adds Passportal suite to its MSP product portfolio. MSP security, simplified. SolarWinds® Passportal + Documentation Manager is a SOC 2 certified, RAPID 7 tested, award winning platform.

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