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MSPs, Get Your House in Order in October

By SolarWinds MSP

As we enter October, we’re bringing back a familiar series to the Passportal blog—our weekly tips to celebrate the arrival of National Cybersecurity Awareness Month (NCSAM). We will be releasing a tip every Tuesday and Thursday in October to help managed service providers (MSPs) enhance their cybersecurity measures and stay up-to-date with current cybersecurity best practices. For a summary of the type of MSP-centric topics we tend to cover, check out last year's tips here.

Now in its 15th year, NCSAM was first created in 2004 as a collaborative effort between the U.S. Department of Homeland Security (DHS) and the National Cyber Security Alliance (NCSA). The goal was to raise awareness around cybersecurity to help Americans stay safe and secure online. While general internet security continues to be the central aim of NCSAM, this year’s overarching message—“Own IT. Secure IT. Protect IT.”—focuses on the issues of citizen privacy, e-commerce security, and consumer devices.

When it comes to MSPs, there is a trickle-down effect to consider. The need for MSPs to protect themselves from cyberattacks is even more critical given that a customer is only as secure as their MSP. In other words, MSP security is customer security, and maintaining customer security is central to sustaining a successful business.

MSPs have become a popular target for cyberattacks during the past year. In June of 2019, three MSPs were attacked in order to spread ransomware across end-product systems. According to a survey of attendees at this year’s Black Hat USA conference, these targeted attacks are rapidly eroding customer confidence in MSPs. Customers need to feel they are secure if they are to continue doing business with MSPs, which means that MSPs must do everything possible to protect their own businesses in the face of heightened attacks.

This month, we want you to help you assess whether your own MSP business is up to date with current cybersecurity procedures. As cyberthreats continue to evolve, it will become increasingly critical for MSPs to stay on top of their own cybersecurity as well as their customers’. While you can find some helpful National Cybersecurity Awareness Month materials on the NCSAM website, following the NCSAM tips on the Passportal blog or our posts on Facebook, Twitter, and LinkedIn will give you even more ideas and advice.

In fact, we’ll be sharing a tip every Tuesday and Thursday this month. So, instead of just counting down the days until Halloween this October, try counting the ways that you can help make both yours and your customers’ businesses safer.


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