Passportal Blog

12 Days of Passwords: Password Management-as-a-Service (PMaaS)

[12 DAYS OF PASSWORDS | 2 MIN READ]  Password management for small and mid-size businesses remains a major pain-point and frustration for clients. There is a significant opportunity for MSPs to deliver Password Management-as-a-Service (PMaaS) to solve this problem for clients, which adds value and delivers service differentiation.

Topics: MSP Wisdom Security Education Cybersecurity Tips

12 Days of Passwords: Privileged Client Knowledge Management

[12 DAYS OF PASSWORDS | 3 MIN READ]  When you combine password management and IT documentation, it becomes one unified solution: privileged client knowledge management. Streamline your team by implementing an all-in-one solution that combines the security of password maintenance and provides technicians quick access to the client knowledge they need to help their clients.

Topics: MSP Wisdom Security Education Cybersecurity Tips

Feature Friday: Sean Uniacke, Partner Development Manager

[FEATURE FRIDAY | 2 MIN READ]  This #FeatureFriday, Passportal is proud to introduce Sean Uniacke! Sean has been working in technology sales for over 20 years; ranging from small startups to large Fortune 500 companies. Learn how Sean helps his Partners improve their MSP business and operational efficiencies. 

Topics: Feature Friday

12 Days of Passwords: Industry Standards & Compliance

[12 DAYS OF PASSWORDS | 4 MIN READ]  Managed Service Providers (MSPs) serve a variety of clients in a variety of industries. As an MSP, it is important to know your network well in order to adhere to strict compliance regulations or face serious consequences, such as a data breach or an expensive fine. Other standard organizations include National Institute of Standards and Technology (NIST) or the International Organization for Standardization (ISO). Data protection is a main concern today, and many MSPs will have to comply with multiple regulations. Learn four common industry standards MSPs need to be aware of and how to comply.

Topics: MSP Wisdom Security Education Cybersecurity Tips

Feature Release: Passportal Announces Ocular™ Integration with SolarWinds MSP N-Central

Announcing Passportal’s integration with SolarWinds MSP N-Central that allows Passportal partners to sync their device information directly into the Ocular™ platform.

Topics: MSP Wisdom Feature Release

A Letter to the MSP Community from Passportal's CEO

[PASSPORTAL INSIGHTS | 4 MIN READ]   The IT Channel was advised yesterday that IT Glue was acquired by Kaseya roughly two years ago.  We have long respected IT Glue as a fellow channel vendor, and for the past year as a competitor in the documentation management category.  We welcome the continued competition with them now as a Kaseya company.

Topics: Passportal Insights MSP Wisdom Industry Chatter

12 Days of Passwords: Password Auditing and Accountability

[12 DAYS OF PASSWORDS | 2 MIN READ]  Client data is the most valuable asset any business has, and your team has virtually unencumbered access to it all.  As a result, you and your clients deserve and need to know who has accessed their systems and when it happened. Discover how to manage password accountability through leveraging auditing below.

Topics: MSP Wisdom Security Education Cybersecurity Tips

Got a Feature Request for Us? Introducing a New Tool for Passportal Partners

[FEATURE RELEASE | 4 MIN READ]  Here at Passportal, we take product feedback from our partners extremely seriously. We also believe that listening to our partners, team members, and prospects is a sure-fire way to build a better product.  When we receive this feedback, we use it to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our product as efficiently as possible.

Topics: Passportal Insights MSP Wisdom Feature Release

12 Days of Passwords: Password Resets: The Bane of an MSP's Existence

[12 DAYS OF PASSWORDS | 3 MIN READ]  If you could pinpoint that one thing that is eating up all your technician's time, what would it be? Is there something weighing heavy on your Service Desk and stacking up all your tickets? To take an educated guess originating from the internal workings of an MSP, this has to be password resets. Yep, it's been said, no going back now. Password resets are the bane of an MSP's existence. Let us fill you in on a little secret.

Topics: MSP Wisdom Security Education Cybersecurity Tips

12 Days of Passwords: Power of Automation for Password Security

[12 DAYS OF PASSWORDS | 3 MIN READ]  As we uncover more best practices in password security, there is one crucial component that is often overlooked or ignored, and that is password rotation. As an MSP, managing a multitude of passwords for a variety of enterprises, the idea of changing even one password can be daunting. Since password rotation refers to changing all the passwords on a variety of systems on a frequency basis, where does an MSP start and when should passwords be renewed? 

Topics: MSP Wisdom Security Education Cybersecurity Tips

12 Days of Passwords: The Right Way to Generate Complex Passwords

[12 DAYS OF PASSWORDS | 2 MIN READ]  Protect your MSP by using complex strings of non-reused passwords. Combo this with a password generation tool as a simple solution to manage all your passwords effortlessly. Discover below four tips that help keep your passwords unique and hard to breach. 

Topics: MSP Wisdom Security Education Cybersecurity Tips

12 Days of Passwords: 4 Password Types Not to Use

[12 DAYS OF PASSWORDS | 3 MIN READ]  Scratching your head not knowing what passwords to use the next time you need to generate a considerable amount of new passwords for clients? We have a piece to the puzzle where we identify four types of passwords NOT to use for your next password rotation.

Topics: MSP Wisdom Security Education Cybersecurity Tips

12 Days of Passwords: Access Management to Privileged Credentials

[12 DAYS OF PASSWORDS | 3 MIN READ]  MSPs, are you now ready to take a second look at your security service offering? After today’s coverage of the US Justice Department preparing charges against hackers targeting MSPs and RMMs, it begs the question, "why wait?". Threats exist for the MSP from external and internal sources and it's time learn about them. Whether it is an external hacker or rogue employee, exfiltration can happen through a number of angles. Access management is vital for prevention. Do you currently manage a multitude of sensitive credentials for a growing client base ? If yes, then these MSP quick tips are for you. 

Topics: MSP Wisdom Security Education Cybersecurity Tips

Feature Friday: Robert Statham, UI Software Developer

[FEATURE FRIDAY | 2 MIN READ]  This #FeatureFriday, Passportal is proud to highlight Robert Statham, UI Software Developer! Rob has been working at Passportal since November 2017 and is one of the core members of Passportal's Development team. Rob is directly involved with many of Passportal's innovations, but there is one in particular that he has made major contributions on. Continue reading to find out which one.

Topics: Feature Friday

12 Days of Passwords: Use Multi-Factor Authentication (MFA)

[12 DAYS OF PASSWORDS | 3 MIN READ]  MSPs, have you doubled-up on your security? Using multi-factor authentication (MFA) absolutely critical in today's industry; let us tell you why. With all the advanced persistent threats (APTs) that have been targeting MSPs more and more recently, using a multi-factor authentication will add another layer of security for you and your clients from a breach. An MFA solution via another device will add that extra complexity factor - yet simple implementation - to passwords and passphrases. Are you ready to establish a new value-driven standard for security?

Topics: MSP Wisdom Security Education Cybersecurity Tips

12 Days of Passwords: Educate Your MSP on Cybersecurity & Password Best Practice

[12 DAYS OF PASSWORDS | 4 MIN READ]  December 12th marks only twelve more days until the holidays and Passportal wanted to offer all MSPs a gift; a “Password Tip-A-Day!” right up until December 24th. Today, we want to remind MSPs to utilize security education to inform their technicians and their clients about best practices in cybersecurity and password upkeep. Continue reading for some quick tips on how exactly to do so.

Topics: MSP Wisdom Security Education Cybersecurity Tips

Feature Friday: Dan Johnston, Senior Software Engineer

[FEATURE FRIDAY | 2 MIN READ]  This #FeatureFriday, Passportal is proud to feature Dan Johnston! Dan works closely alongside the Development, Partner Success, and Quality Assurance teams within the role of Senior Software Engineer. Having worked in the field for over 20 years, Dan made his way into the industry by way of a CO-OP program, which allows students to gain industry experience while learning the theory and being hirable post-graduation. 

Topics: Feature Friday

MSP Quick Tips: How to Protect Your Customers and Yourself

[GUEST BLOG | 5 MIN READ]  Netsurion empowers organizations to successfully predict, prevent, detect, and respond to cybersecurity threats with the EventTracker SIEM platform. EventTracker unifies machine learning, behavior analytics, and security orchestration, and has been recognized for 11 straight years by Gartner on the Magic Quadrant for SIEM.

EventTracker is available in multiple tiers and deployment options built for any size company or budget. More and more organizations are seeking SIEM-as-a-Service to realize optimal security results. EventTracker SIEMphonic is a Co-Managed SIEM service complete with 24/7 global Security Operations Center (SOC), powered by threat intelligence.

Topics: Passportal Insights MSP Wisdom Security Education