Passportal Blog

Is Your MSP Vulnerable to This Simple, Yet Fatal Flaw?

[GUEST BLOG | 7 MIN READ]  Brian F. Cerny is a Channel Account Manager at Infogressive Inc., a Master MSSP established in 2006 in Lincoln, Nebraska. Prior to joining Infogressive, Brian spent nearly a decade in the MSP world with varying roles at two successful MSPs starting in Business Development and rising to the executive leadership level where he helped plan and execute strategic maneuvers to help the business break revenue barriers and established solid processes based on lessons learned in the market. 

Infogressive Inc. is a cybersecurity provider that provides it’s MSP partners an effective and scalable full-suite of security services to protect their clients, the tools and resources to grow their reoccurring revenue and a direct line to highly trained engineers. Infogressive’s focus is their partners’ success by adding value to their clients with security, moving to a proactive state to save time from repairing compromises and staying on top of the ever changing threat landscape so you don't have to. 

Topics: Security Education MSP Wisdom Passportal Insights

National Cyber Security Awareness Month: Week Five Recap

[CYBERSECURITY | 7 MIN READ]  National Cyber Security Awareness Month is almost over - the last day being this Wednesday (until 2019). We want to give you the quick rundown on all the MSP knowledge we released during October - don't miss out! Also, check out a quick recap of the 31 MSP cybersecurity tips we have published this month, plus more to be released this week. We end this article with a small recap of the 2018 themes of CSAM and NCSAM. Access this free educational content today!

Topics: Industry Chatter Passportal Insights Security Education

Feature Friday: Kevin Barton, Quality Assurance Specialist

Passportal is proud to feature Quality Assurance Specialist, Kevin Barton, this #FeatureFriday. Kevin's tech-savvy skills help advance Passportal's products to ensure partner success. As the lead of the Quality Assurance team, Kevin has developed a QA program to help keep us current in today's industry. Continue reading to learn what tricks Kevin has up his sleeve. 

Topics: Feature Friday

Cyberhygiene — The Fundamental Cornerstone of Good Security

Tim Brown is the Vice President of Security Architecture for SolarWinds MSP with responsibility spanning internal IT security, product security, and security strategy. As a former Dell Fellow, CTO, Chief Product Officer, Chief Architect, Distinguished Engineer, and Director of Security Strategy, Tim deeply understands the challenges and aspirations of the person responsible for driving digital innovation and change. Tim has over 20 years of experience developing and implementing security technology, including identity and access management, vulnerability assessment, security compliance, threat research, vulnerability management, encryption, managed security services, and cloud security.

SolarWinds MSP is a leading provider of powerful and affordable IT infrastructure management software. Our products give organizations worldwide, regardless of type, size, or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments. Targeted for MSPs, the SolarWinds MSP product portfolio delivers broad, scalable IT service management solutions that integrate layered security, collective intelligence, and smart automation. Learn more today at solarwindsmsp.com.

Topics: Security Education MSP Wisdom Passportal Insights

National Cyber Security Awareness Month: Week Four Recap

National Cyber Security Awareness Month continues as we enter the fourth week. Let's recap last week's cyber tips, as well as, introduce this week's themes for both NCSAM and CSAM. During each week in October, a different theme has focused on specific challenges and areas of learning in the cybersecurity sphere.Continue reading below and learn how you can apply it to your MSP business. 

Topics: Industry Chatter Passportal Insights Security Education

Feature Friday: Ola Witukiewicz, Partner Experience Manager

Passportal is proud to feature Partner Experience Manager, Ola Witukiewicz, this #FeatureFriday. As a Passportal veteran, Ola witnessed first-hand growth of our platform. She also discovered one main theme about the IT industry. Continue reading to find out what it is.

Topics: Feature Friday

The IT Security Solutions MSPs and Businesses Need Most

George Anderson has been at Webroot for over the past 8 years as their Business Division Product Marketing Director where he covers Webroot’s Endpoint, Mobile, DNS Protection, Network Behavioral Analytics and Security Awareness Training solutions. George has spent over 20 years in the IT Security industry. His past roles have included Business Development (Sales), Strategic Alliances and Marketing roles at Computacenter a leading independent provider of IT infrastructure services where he helped set up their IT Security business unit.

Webroot was the first to harness the cloud and artificial intelligence to protect businesses and individuals against cyber threats. We provide the number one security solution for managed service providers and small businesses, who rely on Webroot for endpoint protection, network protection, and security awareness training. Our mission is to make cybersecurity comprehensive, effective and simple, so we can all focus on the things that are really important, not security.  

Topics: Security Education MSP Wisdom Passportal Insights

National Cyber Security Awareness Month: Week Three Recap

We are now entering the third week of National Cyber Security Awareness Month and it's time to recap last week's cyber tips, as well as, introduce this week's themes for both NCSAM and CSAM. Each week during October will focus on a different theme that addresses specific challenges and areas of learning in the cybersecurity sphere. Continue reading below.

Topics: Industry Chatter Passportal Insights Security Education

The Top 3 Email Threats Facing Your Customers Today

Chris Crellin is the Senior Director of Product Management for Barracuda MSP, a provider of security and data protection solutions for managed services providers, where he is responsible for leading product strategy and management.

Barracuda MSP is the MSP-dedicated business unit of Barracuda Networks. Our mission is to drive the success of our IT service provider partners, delivering industry-leading security and data protection via a purpose-built MSP platform, steadfast commitment to partner success, and a wealth of channel expertise.

Topics: Security Education MSP Wisdom Passportal Insights

National Cyber Security Awareness Month: Week Two Recap

As we enter the second week of National Cyber Security Month, let's recap last week's cyber tips, as well as, introduce week two themes both Canada and the States are launching for awareness. Each week during October will focus on a different theme that addresses specific challenges and areas of learning in the cybersecurity sphere. Check them out below.

Topics: Industry Chatter Passportal Insights Security Education

Feature Release: Passportal Announces Ocular™ + docs Integration with NinjaRMM

Announcing Passportal’s integration with NinjaRMM that allows Passportal partners to sync their device information into NinjaRMM.

Topics: MSP Wisdom Feature Release

Standardize Network Documentation to Scale Efficiently

Alex Hoff is the Co-Founder and VP of Product & Sales at Auvik Networks. He spearheads Auvik’s channel program, working closely with MSPs to identify growth opportunities for their businesses. Prior to Co-Founding Auvik, Alex was Senior Product Manager at Sandvine, a publicly traded company that sells networking solutions to some of the biggest telecom companies in the world to help them manage their network resources more efficiently. Alex has a degree in computer science, and an MBA.

Auvik’s cloud-based software simplifies and automates network monitoring and management for IT managed service providers. Auvik gives MSPs better visibility, documentation, and monitoring for their client networks, and automates many time-consuming network tasks. With Auvik, MSPs have an efficient and profitable way to manage their client networks.

Topics: MSP Wisdom Passportal Insights

Feature Release: Passportal Announces Ocular™ + docs Integration with ConnectWise Automate®

Announcing Passportal’s latest integration with ConntectWise Automate® that allows Passportal partners to sync their devices directly into Ocular ™ + docs.

Topics: MSP Wisdom Feature Release

How Your MSP Can Benefit From National Cyber Security Awareness Month

October is a month that celebrates a variety of things: the colour orange, cozy clothes, pumpkin spiced products, Canadian Thanksgiving, and the infamous Halloween. For managed service providers (MSPs), October celebrates just one very important thing. October is National Cyber Security Awareness Month (NCSAM).

Topics: Industry Chatter Passportal Insights Security Education