Passportal Blog

5 Key Lessons to Running an Effective, Security-Minded MSP

[VP INSIGHT| 7 MIN READ]  Passportal's Vice President of Partner Success, Ryan Barker, shares insight on how to run an effective MSP business... As a member of several IT providers over the last twenty years, seven of which were managed service providers (MSPs), I have learned a number of lessons. During this time, five particular lessons revealed themselves during my own experience running an MSP. Discover how your MSP can improve through these fundamental applications.

Topics: Passportal Insights MSP Wisdom

How MSPs Can Use Security to Avoid Commoditization and Grow Their Business

Art Gross is the CEO and co-founder of Secure Now! and an MSP called, Entegration Inc., founded in 2000 with a strong focus on healthcare clients. He is an Information Technology professional and entrepreneur who showcases a strong aptitude of technical, business, communication and leadership qualities.

Secure Now! provides security services to small and midsize businesses (SMBs). Secure Now! offers an unique combination of employee training, security assessments, policies and procedures - combined with financial protection and breach response services makes us a leader in the SMB security market. Their products, HIPAA Secure Now! and Breach Secure Now! help SMBs across multiple industries protect sensitive information and minimize the chance of data breaches.

Topics: Passportal Insights MSP Wisdom Security Education

Four Key Benefits of Multi-Factor Authentication for MSPs

Aaron Melear has helped vendors work effectively with the MSP community since 2011 and currently leads MSP Partnerships at Duo. Ask him about Bitcoin, he believes it's the real deal.

Duo Security helps defend organizations against data breaches by making security easy and effective. Duo solutions enable organizations to provide trusted access to all of their critical applications, for any user, from anywhere, and with any device. Visit to find out more.

Topics: MSP Wisdom Security Education

The #1 Topic Discussed at ChannelCon 2018 was... (and no, it wasn't us)

Passportal concluded it's second largest conference of the summer and it proved to be very educational. The team traveled all the way to Washington, DC for the 2018 edition of the CompTIA ChannelCon hosted in the Marriott Wardman Park, July 31st – August 2nd.

After attending numerous keynote speeches, participating in the Vendor Fair, and having many insightful conversations with ITSPs and other vendors alike, the Passportal crew discovered one common theme that was discussed amongst the Channel, and it's still a very important one.

Topics: Passportal Insights Industry Chatter

Quality Assurance in an Agile Environment

As a quality assurance (QA) team, we at Passportal take the required amount of time to test new builds and features in as many ways as possible. Testing this way ensures the quality and functionality of each item released, and quality comes from better understanding of our product. Partner interaction is extremely important to us and we believe it should be the foundation for understanding what we are testing and how it will be used by our partners. 

Topics: Passportal Insights MSP Wisdom