Skip to main content
MSP Wisdom

12 Days of Passwords: Privileged Client Knowledge Management

By Passportal Inc.

Unlock Client Knowledge & Free-Up Technician time!

By simplifying the documentation process and offering standards around documentation through permissions within a single console, allows technicians to leverage security and automation to rapidly access client knowledge. 

Now there is one place for technicians to access the information they need to help their clients. This in turn improves client satisfaction, services become more profitable, and compliance is made easy to any necessary data regulation on your MSP. Regardless of technician turnover, your team will be able to maintain consistent service delivery for your entire client base.

Benefits of Privileged Client Knowledge Management:

  • Password Security, Automation, & Resets
  • Technician Access Control
  • Standardized & Centralized IT Documentation Management
  • Seamless Integrations for Data Synchronization 

MSP Quick Tip Takeaway...

  • Do you want to free-up time for your technician's who are repeatedly looking for information and understanding client networks to do their work properly?  If yes, then implementing an all-in-one solution for privileged client knowledge management is your solution.
  • Improve your MSP security posture by enforcing access control and maintaining best practice in password maintenance and documentation through automation.
Continue reading Passportal's 12 Days of Passwords:


Curious about Passportal life? Check out our revamped Instagram @Passportalmsp and meet the team. Read daily updates by following us on Twitter, Facebook, and LinkedIn@Passportal.

Learn more about the Passportal product suite:
Ocular™ + docs, Blink™, or Site™


Welcome to the Passportal Blog

Into cybersecurity? Read up on current trends in IT Services and ensure you’re up to speed on best practices on how to grow your business.

Want to stay up to date?

Get the latest N-able tips, tricks, and ideas sent to your inbox each week.

Loading form....

If the form does not load in a few seconds, it is probably because your browser is using Tracking Protection. This is either an Ad Blocker plug-in or your browser is in private mode. Please allow tracking on this page to request a subscription.

Note: Firefox users may see a shield icon to the left of the URL in the address bar. Click on this to disable tracking protection for this session/site

Automated password protection with documentation management integrated with the MSP tools you already use

Manage passwords with ease