100% Channel Focused

Coming from an MSP ourselves, we understand and respect the IT Channel.  Believe us when we say "we've walked a few miles in your shoes"!


Our Story

SolarWinds Passportal is a software platform built for Managed Service Providers (MSPs). In 2011, Colin Knox, Passportal Founder, had his own MSP and identified a major pain with trying to get technicians quick and controlled access to privileged client credentials and information needed to manage client IT systems. In 2014, Colin exited his MSP and focused on creating Passportal, a vendor to provide this very service to the MSP market. The SolarWinds Passportal platform provides secure password and IT documentation management for MSPs.

Today, the platform is a SOC 2 certified, Rapid 7 tested, and award-winning security solution that supports over 2,000 partners around the world. SolarWinds Passportal™ has received numerous accolades, with the most recent being "Most Valuable Software" of the ChannelPartnerInsight MSP Innovation Awards, "Best Password Management" of the eChannelNews & eCNTv 2018 Reseller Choice Awards in Toronto, Ontario, and “Best Revenue Opportunity” awarded at DattoCon 2018 in Austin, Texas. In February 2019, Colin Knox was recognized as a 2019 CRN® Channel Chief.

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The Leadership Team

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Colin Knox
Director of Product Strategy, MSP

Professional Bio

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Ryan Barker
Senior Manager, Customer Success

Professional Bio

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Marlon Dyck
Senior Developer