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IT security innovator and fast-growth channel-exclusive vendor Passportal Inc. today announced a strategic integration with PSA innovator ConnectWise, a leading developer of service management software designed exclusively for IT service providers, VARs, ISVs and MSPs. The integration with ConnectWise PSA is the first of many technology, sales and marketing alliances Passportal has planned for 2015, and serves as further validation of the growing importance the IT industry is placing on password protection, management and IT security.
“Password protection and IT security are definite pain points and service priorities for IT professionals, both of which can make or break an MSP,” says Chris Webb, President and Owner, IT Works Co., a mutual channel partner of Passportal and ConnectWise. “By automating our IT service desk and using Passportal to manage all passwords, we’ve gained tremendous service efficiency and are able to confidently and securely address our clients’ IT needs from anywhere at any time.”
The turnkey integration between Passportal and ConnectWise also allows channel partners to simplify and speed up the onboarding process for customers and reduce duplicative data entry by synchronizing resources and accounts between the two platforms. Service technicians can also leverage auto-created direct links in ConnectWise that correlate to the passwords for each client in Passportal, resulting in tremendous time savings and streamlined access to passwords.
Jeannine Edwards, Director, ConnectWise Platform, recognizes the importance of password protection and applauds Passportal for integrating with ConnectWise PSA.
“By integrating its solution with ConnectWise PSA, Passportal is making it easier for our mutual partners to securely access, store, retrieve and ultimately manage the passwords needed to run an effective and efficient IT services desk,” says Edwards. “For more than 30 years, ConnectWise has been enabling IT service professionals to automate their business and deliver exceptional service. We are pleased to see Passportal integrate with ConnectWise and help channel partners address the pain point of password management and security.”
Passportal CEO Colin Knox says demand for and use of a web and mobile-optimized password protection management solution that promotes compliance with industry regulations – such as PCI, HIPAA and SOX – is at an all-time high and poised for explosive year-over-year growth.
“IT security is a top priority for any channel partner that wants to ensure their customers’ success and protect the businesses they serve and own from data breaches, network vulnerabilities and cyber security threats,” says Knox. “By seamlessly integrating our purpose-built password security software with ConnectWise PSA we’ve made it easier for channel partners to use these two technologies together and proactively protect and serve their clients with confidence.”
Passportal is set to debut a new user interface (UI) in February 2015 and plans to launch its next generation platform – Passportal 3.0 – by the end of Q1 2015. Passportal 3.0 will feature new functionality including automated website logins and remote connection launchers with credential pass-through. Additionally, Passportal will announce a new resale model that allows channel partners to profitably resell and manage its password protection and management software to customers and businesses directly.
Free Trial for ConnectWise Partners
ConnectWise partners can sign up for Passportal risk-free by clicking here and taking advantage of a 30-day free, no obligation trial. For additional information about Passportal visit www.passportalmsp.com.
Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 100,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise has been the premier business management platform for technology companies for more than 15 years. For more information, visit www.ConnectWise.com or call 800-671-6898.
About Passportal Inc.
Passportal Inc., simplifies secure password management for IT professionals. The IT security innovator offers channel partners an industrial-strength, fully-managed, cloud-based software solution that automates password protection and makes storing, managing and retrieving passwords quick and easy from virtually any connected device. Available to VARs, MSPs and ISVs worldwide, Passportal promotes compliance with industry regulations and helps protect businesses from data breaches, cyber security threats and network vulnerabilities. Founded in 2011 by successful MSP owner Colin Knox, Passportal is headquartered in Calgary and was named one of the “hottest technologies” in 2012 by CRN Magazine. For more information, visit www.passportalmsp.com or call 888-870-7840.